Polland Hopia Issues Apology For The Quality Of Their New Product

In the age of cancellation culture, it only takes one negative review after another to give an establishment a bad rep. And trust us, if you're part of any online forum focusing on food recommendations and reviews, people can be ruthless.

This is why Jeff Tin of Polland Hopia posted an apology before the onslaught of bad reviews about their new product, the Chewy Rolls, drives their customers to lose their faith in their products. The product in question are chocolate-filled tikoy rolls dusted with what looks like cocoa powder. 

@pollandhopia launching on January 13! stay tuned in for more details ???? #pollandhopia #tikoy #chewyrolls #newproduct #newproductalert ? original sound - Barry ALLEN (THA BRADAZ)???????? - Barry ALLEN????????TBPH CLO.

The reason for Polland Hopia's apology was that the delivery process, specifically the ones ordered from their official Shopee and TikTok accounts, affected the quality of the Chewy Rolls. He said that by the time the product arrives at the buyer's doorstep, it's no longer in its best form. 

Tin's statement was posted on the Facebook group Tipid Hacks Philippines. Here's a screenshot of what was said:

Screenshot from Facebook/Tipid Hacks Philippines
Recommended Videos

As of writing, Polland Hopia's Chewy Rolls are no longer available on both Shopee and TikTok, and even on their official website. We'll hope "version 2.0" comes soon! 


Thinking about what to cook next? Join our Facebook group, Yummy Pinoy Cooking Club, to get more recipe ideas, share your own dishes, and find out what the rest of the community are making and eating!

Got your own version of the classic dishes? Pa-share naman! Get your recipe published on Yummy.ph by submitting your recipe here.

Comments. Join the discussion below!
Trending in Summit Network